Terms and Conditions

Terms & Conditions

1. General

All quotations are made and orders accepted on the understanding that the Customer is bound by the following Terms & Conditions. German Lighting (hereafter "the Company") will not accept terms and conditions other than those specified. 

2. Pricing
Price lists, catalogues, websites and other advertising matter are only an indication of the type of goods offered. All prices quoted are subject to alteration or withdrawal from time to time without notice. All goods will be supplied as specified, subject to availability of materials. 
3. Terms
Interest will be charged on late payments. Goods remain the property of the Company until the payment has been made, the risk of goods remains that of the client after the goods have been dispatched. 
The right is reserved to refuse or suspend orders if any account is in arrears. 
4. Dispatch 
Any time or dates quoted for dispatch are estimates only and the Company shall not be liable for any loss for failure to deliver or dispatch within these timescales. 
 
5. Loss or Damage in Transit
Claims for damages in transit must be notified in writing to the carrier and ourselves within three working days of receipt and in case of non-delivery within 10 days of date of advice. 
 
6. Cancellations and Returns
Orders cannot be cancelled or changed once an order has been processed. The Company must provide written confirmation before cancellation of any order is accepted. Any cancellation requests and/or changes to an order must be made within 24 hours of the order being placed. The Company reserves the right to charge for costs involved in accepting the cancellation. Goods may not be returned without the Company's written consent. Where permission for the return of goods is given, a handling charge plus any carriage charge involved will be made. 
 
7. Trade Description
All reasonable precautions have been taken to ensure that descriptions and images shown on the Company's website and catalogues are correct, however they are subject to improvements and modification and all information is intended for guidance only.